When you’re looking for appliance repair in New York City, it’s often tempting simply to look at what each company charges. However, all repair companies aren’t created equal. There are a number of ways to tell if the people you employ to fix your appliance will be up to the job. Here are three of the most important.
Customer First
Appliance repair companies often make it seem as if you work for them, not the other way around. Why else would they ask you to bring your appliance to them instead of coming to you, or ask you to wait weeks before you receive their attention. The people at Appliance Doctor have never forgotten that the needs of the customer come first. Even now, expanded to the point at which 13 full-time technicians are servicing over 450 buildings, the staff at Appliance Doctor always remember the value of each and every customer.
Committed to Training
Many companies offering appliance repair in New York City see additional training as a cost which can be reduced or eliminated. Consequently, their technicians are not kept up to date with the latest models, and customer service suffers as a result. Not so with the Appliance Doctor. Each and every technician receives over 30 hours of dedicated, hands-on training each year, with a private trainer contracted each quarter to bring staff up to date with latest models from manufacturers like Whirlpool, Ge, Maytag, Kitchen Aid, Kenmore, and Frigidaire.
Experienced Staff
Training goes a long way, but it means nothing without experience. When a technician gets a job done in half the time you’d expect, or diagnoses a problem with your appliance in no time flat, that’s experience talking. The Appliance Doctor has been running for over 35 years, with many technicians employed for over 20, and a daily operations manager who has been there since the very beginning. This doesn’t just mean that your repairs are conducted quickly and competently; it means that the Appliance Doctor’s team runs smoothly and seamlessly.
These are just some of the reasons why the Appliance Doctor is one of the most trusted appliance repair companies in New York City, the Bronx and Westchester County. Covering washing machines, dryers, dish washers, microwaves, ovens, and refrigerators, they’re your one stop shop for fast, reliable repairs.
