This was my first experience with The Appliance Dr. - but Anthony Rodriguez was very friendly and knowledgeable about all things pertaining to our refrigerator and freezer. He fixed the original issue and inspected / tuned up other parts of our fridge that he thought would help us. Before leaving, he took the time to explain everything to me. Was really happy with the service he provided.

My recent experience with Appliance Dr. wasn't great. My refrigerator/freezer wasn't working properly and the first technician missed the boat on the diagnosis- said he fixed the problem but the buzzing noises started again days after he left. When I went to schedule a follow up (after paying for the first misdiagnosed problem) their customer service person was less than friendly and gave me an attitude. The second technician was very nice, said I needed two new parts to fix the problem. After we authorized (and paid for) the ordering of parts, I had to call them to ask when they would install it- instead of them reaching out to me. After the installation, it was 4:30 pm and I had a follow up question right after the technician left and no one called me back, and I had to text them the next day re: lack of response. There have to be better services in the Westchester area than this.

Mike was pleasant and efficient. Gave us great advice. Very happy with the service!

Joshua fixed our washer that has been broken (but still functioning) and noisy for over 4 months. He fixed the washer in less than 5 minutes. Highly recommend! Very professional and very friendly!

Josh was super helpful! Thank you!

Mike just saved us a lot of money. I was sure we were going to need a new washing machine, but he diagnosed the issue in a few minutes and had the part to replace it in his van.

Anthony Rodriguez was excellent. He did a fantastic job.

Anthony was extremely polite, punctual and explained what was going on very clearly, also offering practical advice above and beyond the scope of the repair itself. I hope I don’t have to get this dryer repaired again but, if I do, I hope they send Anthony again!

Joshua was punctual, to the point, and handled our dishwasher fix expeditiously!

Anthony was prompt, polite, knowledgeable and fixed the problem without trying to sell me a part I did not need! I have used Appliance Doctor for over twenty years and have been so happy with their service!